Idwell on Service Management

Thoughts on how to design and implement IT Service Management

A call for common practices and standards for the CIO role

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For more than 20 years, Chief Information Officers have been on a journey to define their roles within the information technology industry, but it is still in the formative years of IT management when compared to other business disciplines. In order to lead the future of the CIO profession and a company’s technology investments, we need to create an ethos, set standards, and principles for the proper execution of the discipline that supports measurements for consistency and quality of the CIO function aligned for businesses.

Source: A call for common practices and standards for the CIO role | The Enterprisers Project

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