Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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Goldilocks does security

When I was a small child, I loved the story of Goldilocks and the Three Bears. In case you’re not familiar with the story, the relevance to security is that Goldilocks chooses things that are not too little, and not too big, but are “just right”.

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Model Behaviors in Cybersecurity…let’s just continue to ignore them!

Key themes at this year’s Pink-LATAM conference focused around Agility, Business Value, Risk and…..Culture. Culture and behavior seem to be increasingly featured topics at IT conferences as a critical barrier or enabler for the IT transformation facing many organizations.

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