Idwell on Service Management

Thoughts on how to design and implement IT Service Management


Leave a comment

Cloud Gathering Momentum, but Tech Pros Struggle with Optimal Strategy

Pure Storage, a leading independent all-flash data platform vendor, recently announced the results of Evolution, an independent global research survey exploring the ways businesses are balancing infrastructure and applications today and in the future.

From Pocket http://ift.tt/2sAjCRP


Leave a comment

The ‘cobots’ are coming. Is your IT team ready?

At Creating Revolutions, an employee affectionately nicknamed “Manuel Noriega” assembles the tiny components of a customer service paging device. Unlike other employees of the startup, Manuel works for hours, day in and day out, without bathroom breaks or healthcare benefits.

From Pocket http://ift.tt/2qqvDXW