Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Killing CAB, Part I: Standard Changes – ITSMTransition

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Hate CAB? Too slow and bureaucratic? Standard Changes are your secret weapon to Kill the CAB. Practical advice for reducing the changes coming to CAB.

Source: Killing CAB, Part I: Standard Changes – ITSMTransition

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Author: itsmdaily

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