Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Welcome to the future – ITSM Automation and the impact on the service desk

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On February 23, 2017, Scott Knox and I led a discussion for a Vivit webinar to discuss and share what the latest industry trends and developments mean for IT Service Management and the service desk organization. What can you expect from the webinar recording?

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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