Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Setting the Stage for Digital Transformation

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Being customer-centric in a digital world requires not a plan but a process. Digital technology has transformed business by rapidly eroding any and all barriers – physical, institutional or temporal – between customers and the satisfaction of their needs and desires.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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