Idwell on Service Management

Thoughts on how to design and implement IT Service Management

12 ‘best practices’ IT should avoid at all costs

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What makes IT organizations fail? Often, it’s the adoption of what’s described as “industry best practices” by people who ought to know better but don’t, probably because they’ve never had to do the job.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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