Idwell on Service Management

Thoughts on how to design and implement IT Service Management

What’s really happening right now with chatbots

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One night in Corvallis, with the Oregon State basketball team heading to its 14th straight loss of its season, the talk around the hotel bar moved from the television screen to a far different form of communication — chatbots. No one used that word, of course.

From Pocket http://ift.tt/2rwKOhn

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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