Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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The Rise of DIY App Builder Platforms in the Enterprise

The following is a guest contributed post from Ross Brown, Content Marketing Manager at Fliplet. Recent statistics have confirmed that more businesses than ever are creating enterprise apps, so it’s no surprise that the number of app development agencies and app builder tools has soared.

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See How This House Was 3D Printed in Just 24 Hours

3D printing is being used to produce more and more novel items: tools, art, even rudimentary human organs. What all those items have in common, though, is that they’re small. The next phase of 3D printing is to move on to things that are big. Really big. Like, as big as a house.

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The 5 Paradoxes of Digital Business Leadership

“Leadership” has historically referred to “industrial leadership” – the managerial styles and structures that served industrial firms well for a century. But the leadership of digital businesses in the post-industrial age is fundamentally different and is defined by five paradoxes.

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IDC Names Four DevOps Infrastructure Automation Vendors as IDC Innovators

Press Release 17 Mar 2017 – International Data Corporation (IDC) has just released an IDC Innovators report recognizing four innovative automation vendors with revenue under $100 million providing development operations infrastructure.

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What does IT Value Look Like?

If we don’t know, then how can we deliver it? Question: Why do we struggle so much in understanding and demonstrating VALUE with IT?  Notice I did not say WITHIN IT. This is not simply an IT issue. It crosses the CHASM that is held in place by both Business & IT.

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Why you should invest in your cyber security maturity

Often, CISOs struggle to understand and share precisely what is happening across their estate at all times. To support business change or user demands, organisations have evolved highly sophisticated, interconnected infrastructures, some of which are internally owned and some run by third parties.

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