If we don’t know, then how can we deliver it? Question: Why do we struggle so much in understanding and demonstrating VALUE with IT? Notice I did not say WITHIN IT. This is not simply an IT issue. It crosses the CHASM that is held in place by both Business & IT.
From Pocket http://ift.tt/2myhTpT
In 2010, the chief digital officer population was scarce, consisting of only a handful of people. By the end of 2016, the number of CDOs had grown to more than 2,000 executives in a variety of industries.
From Pocket http://ift.tt/2mRZeYD
This may come as a surprise to you, but there are some people that find Software Asset Management and Software Licensing a tedious, dull subject. Not being one of those people, I find it tough to understand how and why they don’t find our industry fascinating.
From Pocket http://ift.tt/2msiqc0
Full intelligent process automation comprises five key technologies. Here’s how to use them to enhance productivity and efficiency, reduce operational risks, and improve customer experiences.
From Pocket http://ift.tt/2mJQhRa
Change and change management continue to be hot topics for IT service management (ITSM) professionals on a number of levels.
From Pocket http://ift.tt/2mrJn0h
In my previous blog, I recounted how I had recently finished the book The Bassoon King by Rainn Wilson and how the ten life lessons or truths that he knows are “sure things” inspired me to think about my IT service management (ITSM) equivalents.
From Pocket http://ift.tt/2mrW5Mi
Some years ago, I met an ERP implementation team that was able to deliver tangible business results in just six months, where eight other teams at the same company had stalled.
From Pocket http://ift.tt/2mUYHW8
5G should be 10 to 20 times faster than today’s cell-phone networks. 5G will operate in a high-frequency portion of the radio spectrum, known as millimeter wave. It has a lot of available bandwidth and should make it possible for wireless devices to process data with minimal delays.
From Pocket http://ift.tt/2njZBsY
SAN FRANCISCO – Google had several big tech and service announcements at this week’s second annual Google Cloud Next conference here. But the company is also leveraging a surprising resource to win enterprise customers – people.
From Pocket http://ift.tt/2no3sVq
The life-sciences industry is embracing digital to unlock innovation. We spoke to ten digital leaders at global pharmaceutical companies to understand how they focus their efforts.
From Pocket http://ift.tt/2m9wbMo
Idwell on Service Management