The Mayor of London, Sadiq Khan, has launched a search to find the city’s first-ever chief digital officer (CDO), who will oversee the digital transformation of public services across London and act as an advocate for the capital’s burgeoning technology sector.
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In Part 1 of this blog I offered five tips for getting started with ITIL, the IT service management (ITSM) best practice framework: establishing a formalized service desk, identifying root causes (problem management), managing changes, tracking software licenses, and starting to use a configuration
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DevOps Enterprise Summit London 2017 (DOES17) speakers recently shared challenges and advice they have faced along their DevOps journeys.
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Wikipedia defines a “glass ceiling” as a metaphor used to represent an invisible barrier that keeps a given demographic from rising above a certain level in a hierarchy.
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CIOs and their teams have a great view across the individual lines of business and should be able to offer useful pointers on how to make the most of digital technology.
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While there is an undeniable migration of many enteriprise capabilities to the Cloud, the in-house owned and operated data center is not going anywhere anytime soon. Uptime Institute has just announced the findings of its seventh annual Data Center Industry Survey.
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Computers have become more powerful and more portable, letting you execute some compute-intensive tasks on your laptop. But internet connections have also become incredible faster, making it much easier to outsource some tasks to servers sitting in a data center.
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When you buy a high-tech device like an iPhone, you realize much of the value is in the software, and you expect to agree to a handful of End-User License Agreements (EULAs) in order to use its apps.
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Large organizations are like dinosaurs; it takes time for a message to make it all the way from the tail, where pain is felt, to the head, where decisions can be made, and back down to the tail.
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Problem solving is a skill that is invaluable in business, particularly in the field of information Technology. Kepner-Tregoe has lead the way in problem solving methodologies for more than 50 years, and is heralding the development of a new problem solving simulation product during Knowledge17.
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Idwell on Service Management