Full intelligent process automation comprises five key technologies. Here’s how to use them to enhance productivity and efficiency, reduce operational risks, and improve customer experiences.
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Category Archives: itstrategizer
Change – Being Prepped to Pop
Change and change management continue to be hot topics for IT service management (ITSM) professionals on a number of levels.
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10 Things You Need to Know to Be a Better ITSM Leader – Part 2
In my previous blog, I recounted how I had recently finished the book The Bassoon King by Rainn Wilson and how the ten life lessons or truths that he knows are “sure things” inspired me to think about my IT service management (ITSM) equivalents.
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Scientists can hack sensors in cars and phones with a $5 speaker
Critical sensors in lots of cars, phones, and medical devices could be vulnerable to hacks from sound waves. The sensors involved in the research are known as capacitive MEMS accelerometers. They measure the rate of change in an object’s speed in three dimensions.
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An Over Emphasis on Innovation?
Technology is all about innovation. It is almost impossible to find any tech or service provider that does not tout their ability to innovate. Innovation is exciting, new and different. But is innovation the key to success for tech companies? I’m not sure.
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How to Accelerate Learning on Your Team
Some years ago, I met an ERP implementation team that was able to deliver tangible business results in just six months, where eight other teams at the same company had stalled.
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Creating A Digital Innovation Factory
Many large, traditional companies view digital innovation in a particular way. They assume the explosive growth of native digital competitors can be largely explained by breakthrough discoveries or technological wonders.
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5G technology is being tested outdoors as it moves toward deployment in early 2020s
5G should be 10 to 20 times faster than today’s cell-phone networks. 5G will operate in a high-frequency portion of the radio spectrum, known as millimeter wave. It has a lot of available bandwidth and should make it possible for wireless devices to process data with minimal delays.
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80 per cent of CIOs planning big data projects this year
Out of 169 IT decision makers that were polled for Talend’s new report, more than 80 per cent said they are planning at least one big data project this year. This is almost double the number we’ve seen in 2016, and just shows how comfortable organisations have become around big data.
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Friend not foe – Why AI isn’t a threat to jobs
Suddenly, everyone is talking about artificial intelligence (AI). But the difference between this ‘next big thing’ and, say, the cloud, big data or any other widely-discussed technology, is that the AI talk goes way beyond the IT department.
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Idwell on Service Management 